Our Services
Expertise with Empathy
Our Simplified Process
- 01We assess your claim
- 02Meet virtually or in person at your home, hospital, clinic or our office
- 03Assist in completing your Accident Benefit forms
- 04Review documents including medical records and police reports
- 05Assess the extent of your injuries to determine appropriate Accident Benefits you may be entitled to
- 06Negotiate your claim to work towards a fair settlement that covers your needs
- 07Provide ongoing support and guidance as well as advocate your rights
- 08Negotiate complex insurance system and help understand entitlement
"I have had the pleasure of working with Natalie over the past 5 years and her knowledge of the SABS and the MVA insurance process is second to none. Her responsiveness and attention to details pay testament to the commitment she has to her clients. We are looking forward to continuing our working relationship with her as she embarks on this new endeavor."
Anastaia MantasMYO Health
"‘Natalie Farro handled my case when working at Aviva. She was compassionate, friendly, supportive and concerned. During my recovery she was in touch frequently checking in to see how I was doing. She was my friend; I’m sure we will remain email pen pals."
Wendy EvendenAccident Victim
"Natalie was an absolute godsend after our teenaged son was in a very serious accident. Our precious son was in critical condition in hospital and things were really touch and go for a few weeks and she was nothing but compassionate and helpful. She checked in with us frequently, genuinely cared about our son’s wellbeing and even shared tears over the phone from time to time. Natalie is incredibly knowledgeable and an expert in her field, she always gave us great advice in a prompt manner. Without hesitation we highly recommend her for your insurance needs and you’d be hard pressed to find someone as kind and dedicated to her clients, a true gem."
Alida Mario
What To Expect From Natalie and her team?
- We will call and speak with you regarding your injuries and discuss your claim and concerns
- Meet with you in person or via zoom, where applicable
- Contact your insurance company/adjuster on your behalf
- Assess your claim and explain your benefits/ coverage with highest standards and with care
- Provide the appropriate forms and assist in completing them